Invictus IT Solutions Ltd. Terms and Conditions

Effective Date: 2023-10-03

1. Introduction

These terms and conditions (the “Terms and Conditions”) govern the provision of IT services by Invictus IT Solutions Ltd. (“Invictus IT”) to its customers (the “Customer”). By entering into a contract with Invictus, the Customer agrees to be bound by these Terms and Conditions.

2. Services

Invictus provides a range of IT services to businesses, including:

  • Proactive IT support
  • Cloud computing
  • Managed IT services
  • Cybersecurity
  • Data backup and recovery
  • Disaster recovery
  • Network and infrastructure support
  • Voice over IP (VoIP)
  • Software development
  • And more

Invictus will provide the Customer with the services agreed upon in the Customer’s contract (the “Contract”).

3. Customer Obligations

The Customer agrees to:

  • Provide Invictus with all necessary information and access to its IT systems and data in order for Invictus to provide the services.
  • Cooperate with Invictus in resolving any IT issues.
  • Pay Invictus’s fees on time and in full.
  • Comply with all applicable laws and regulations.
4. Fees

Invictus’s fees are set out in the Contract. Invictus may adjust its fees from time to time, but will give the Customer reasonable notice of any changes.

5. Payment

The Customer agrees to pay Invictus’s fees on time and in full. Payments are due within 30 days of the invoice date. If the Customer fails to pay Invictus’s fees on time, Invictus may suspend or terminate the services.

6. Term and Termination

The Contract will commence on the Effective Date and will continue in effect until terminated by either party upon 30 days’ written notice to the other party. Invictus may also terminate the Contract immediately if the Customer breaches any of its obligations under these Terms and Conditions.

7. Intellectual Property

All intellectual property rights in the services provided by Invictus, including any software, documentation, and training materials, belong to Invictus. The Customer is granted a non-exclusive, non-transferable license to use the services for its own internal business purposes.

8. Confidentiality

Both parties agree to keep all confidential information of the other party confidential. Confidential information includes, but is not limited to, trade secrets, financial information, customer lists, and technical information.

9. Limitation of Liability

Invictus’s total liability to the Customer for any claims arising out of or in connection with the services will not exceed the amount of fees paid by the Customer to Invictus in the previous 12 months. Invictus is not liable for any indirect, consequential, or special damages, including lost profits, lost data, or business interruption.

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales and the parties submit to the exclusive jurisdiction of the English courts.

11. Entire Agreement

These Terms and Conditions constitute the entire agreement between the parties with respect to the services and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

12. Severability

If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision will be struck from these Terms and Conditions and the remaining provisions will remain in full force and effect.

13. Waiver

No waiver of any provision of these Terms and Conditions will be effective unless in writing and signed by both parties.

14. Notices

All notices and other communications under these Terms and Conditions must be in writing and sent by email to or to such other addresses as either party may designate in writing from time to time.

15. Force Majeure

Neither party will be liable for any failure to perform its obligations under these Terms and Conditions if such failure is caused by an event beyond its reasonable control, such as a natural disaster, war, or strike.

16. Headings

The headings in these Terms and Conditions are for convenience only and will not affect their interpretation.

17. Counterparts

These Terms and Conditions may be executed in one or more counterparts, each of which will be deemed an original, but all of which together will constitute one and the same instrument.