How to Get Paid: A Guide for Suppliers


Welcome to our supplier payment guide. Timely payment is crucial for the success of our business and the sustainability of our partnerships. We are committed to fair and prompt payment practices and are in the process of signing up to the Prompt Payment Code.

Understanding Payment Terms

Payment terms outline when and how suppliers can expect to be paid for goods or services provided. Common payment terms include Net 30 (payment due within 30 days), Net 60 (payment due within 60 days), etc. These terms are agreed upon before the commencement of any work or delivery of goods.

Invoice Requirements

To ensure smooth processing of payments, invoices should include the following information:

  • Your business name and address
  • Supplier’s name and address
  • Invoice number and date
  • Description of goods or services provided
  • Payment terms (e.g., Net 30)
  • Total amount due

Submitting Invoices

Please submit your invoices promptly upon completion of the agreed-upon work or delivery of goods. Invoices can be submitted via email to  Ensure that your invoices are accurate and include all required information to avoid delays in processing.

Payment Methods

We offer multiple payment methods, including:

  • Bank transfer
  • Electronic payment platforms

Please specify your preferred payment method on your invoice. Note that processing times and fees may vary depending on the chosen method.

Communication Channels

For any inquiries or concerns related to payments, please reach out to our Accounts Payable team at  We are committed to responding to your queries promptly during our business hours.

Reminders and Follow-Ups

In the event of overdue invoices, our Accounts Payable team will send payment reminders and follow-ups. We value open communication and encourage you to contact us if you encounter any issues or anticipate delays in payment.

The Prompt Payment Code

We are members of the Prompt Payment Code, which promotes fair payment practices and timely payments to suppliers.


Thank you for your partnership and cooperation in ensuring smooth payment processes. We appreciate your dedication to delivering quality goods and services, and we remain committed to fostering mutually beneficial relationships with our suppliers.

For further assistance or clarification on any payment-related matters, please don’t hesitate to contact our Accounts Payable team